GitLab
GitLab is a complete DevOps platform, delivered as a single application, fundamentally changing the way Development, Security, and Ops teams collaborate and build software. From idea to production, GitLab helps teams improve cycle time from weeks to minutes, reduce development costs and time to market while increasing developer productivity.
1001 - 5000 employees
💰 Secondary Market on 2020-11
Customer Success Architect
April 11
GitLab
GitLab is a complete DevOps platform, delivered as a single application, fundamentally changing the way Development, Security, and Ops teams collaborate and build software. From idea to production, GitLab helps teams improve cycle time from weeks to minutes, reduce development costs and time to market while increasing developer productivity.
1001 - 5000 employees
💰 Secondary Market on 2020-11
📋 Description
• GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform. • The Customer Success Architect (CSA) is a highly strategic position designed to provide unparalleled value to our customers. • The CSA role focuses on building strong, consultative relationships with our key customers. • Our CSAs will serve as trusted advisors, leveraging their deep understanding of DevSecOps best practices and our software capabilities. • The Customer Success Architect team focuses on hands-on technical enablement, adoption, utilization and maturity.
🎯 Requirements
• Experience with a GitLab use case (SCM, CI, CD, DevSecOps, Agile Planning) to provide in-depth customer guidance and enablement • Proficiency using DevSecOps tools or highly technical tooling in adjacent fields • Specialize in GitLab use cases to provide in-depth guidance and enablement to customers of all sizes, including large enterprise organizations • Technical experience in development or systems engineering • Demonstrated capacity to clearly and concisely communicate about complex technical, architectural, and/or organizational problems and propose thorough iterative solutions • Have demonstrated the ability to become a trusted technical advisor to customer and business leaders • Exceptional verbal, presentation, and written communication skills • Excellent time management and ability to work with several different teams at any given time • Alignment with our values, and willingness to work in accordance with those values • Willingness to travel if needed and comply with the company’s travel policy
🏖️ Benefits
• Benefits to support your health, finances, and well-being • All remote, asynchronous work environment • Flexible PTO (paid time off) • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and development budget • Parental leave • Home office support
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