Manager - CRM Systems, SFDC Architect

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💰 Secondary Market on 2020-11

Description

• The Manager, CRM Systems & SFDC Architect reports to the Director, CRM Systems and leads a team of highly-collaborative and results-oriented teams. • This role involves defining the business and technology architectures, guiding large project deliveries, and ensuring the successful integration of Salesforce. • The ideal candidate would have a profound knowledge of Marketing Technology, CPQ, CLM, and enterprise architecture standards.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related discipline. A Master’s degree is advantageous. • 5-7 years of experience implementing, configuring, customizing and integrating SaaS software for Lead to Cash Eg: Salesforce, Zuora Billing, Zuora Revenue, DocuSign CLM, Netsuite, Xactly etc. • Application specific skills : • Salesforce : Development experience with advanced Salesforce.com development tools and techniques (e.g. LWC, Apex Class, Triggers, Aura Components, Lightning Design System (LDS), Visualforce Pages, JavaScript, SOAP and REST APIs, SOQL, SOSL, Platform Events, Flows, Profiles, Roles, Lightning Pages etc.,) • Billing Systems: CPQ, Billing, Revenue (Zuora, NetSuite, etc.) • CLM: DocuSign CLM, Ironclad • Middleware : Workato/Mulesoft/Dell Boomi etc. • Salesforce certifications such as Salesforce Certified Technical Architect or Salesforce Certified Application Architect/System Architect, CPQ Specialist is highly desirable. • Exhibit strong security and confidentiality practices with systems that handle sensitive data. Experience partnering with internal information security and compliance teams. SOX experience is preferred. • In-depth understanding of enterprise architecture standards, superior engineering practices, and the capabilities of the Salesforce platform. • Exceptional communication skills, coupled with mentorship and problem-solving abilities. • Flexibility to adapt to shifting priorities and the capability to deliver results in a dynamic setting. • Be a self-starter, and thrive in a fast paced environment, customer centric and have the interpersonal skills necessary to manage business and technology relationships. • Exceptional time management and prioritization skills, resilient under pressure, able to meet deadlines and able to work in a constantly changing environment. • Proven ability to effectively lead and meet business objectives in a global, collaborative and high performance work environment • Change management knowledge and ability to operate effectively in fast paced environment • Demonstrated experience in vendor management and capacity planning in a fast growth environment • Comfortable with ambiguity and fast change with an ability to adapt quickly and easily • Candidate must have proven ability to consistently and collaboratively resolve issues, mitigate roadblocks, and meet all financial and management goals on time. Will be a self-starter who maps own direction to succeed.

Benefits

• Benefits to support your health, finances, and well-being • All remote, asynchronous work environment • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and development budget • Parental leave • Home office support