Human Resources Specialist - Regional Shared Center - German Comprehension

4 days ago

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Logo of G-P

G-P

Compliance • Human Resources • International Business • Global Business Expansion • International Legal Expertise

Description

• Support key employee life cycle processes (such as new professionals onboardings, data management, offboarding, benefits advisory and enrolment support, visa renewal) • Preparing HR documentation, i.e. employment contracts, employment contract amendments, HR policies, benefits enrolment documentation, payroll enrolment documentation, country-specific onboarding guides, resignation letters • Organize and maintain employee records via our proprietary Platform: input, update and maintain customer & professional personal data • Assisting with payroll preparation by providing relevant data, like absences, bonus and leaves • Carry out audits and checks on data changes to ensure accurate and timely payment for the professionals • Participation in Product review and release with testing involvement and continuous feedback • Communicate effectively both verbally and in written form with professionals and our customers to explain and resolve queries and concerns (via email, Zoom calls and other means of communication) • Support with review and renewal of company policies, and legal compliance • Communicate and liaise with GP partners/vendors, including insurance vendors, local service providers, pension providers, internal teams • First point of contact for employees on HR related inquiries for processes already transitioned

Requirements

• Minimum 5 years of HR operations experience (previous experience in customer facing roles e/or EOR environment will be a plus) • Proficient in English with comprehension of German • Strong administration background • Literacy with MS Office, Zendesk, Jira, Workday and Salesforce • Basic knowledge of labour legislation throughout EMEA region • Ability to work in an international team comprised of team members in different locations and from different cultures and backgrounds • Ability to work in a dynamic, rapidly changing environment • Demonstrating strong self-motivation, attention to detail, and time management skills. • Proven problem-solving abilities with a focus on identifying and resolving HR-related issues effectively. • Experience in stakeholder management, including building positive relationships with both internal and external stakeholders. • Strong communication skills with the confidence to provide feedback and suggestions for improvements. • Proven track record of delivering outstanding customer service, with a focus on responsiveness, professionalism and creating a supportive environment for employees and customers.

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