Client Services Manager
November 12
Description
• A Client Services Manager manages and leads a team of virtual assistants, with the primary role of ensuring congruence between the virtual assistant’s performance and the clients’ expectations. • Managing the day-to-day planning, operations, and problem-solving of a team of Medical Client-VA pairs to meet with required targets set by clients as a Client Services Manager • Partnering with clients in creating task lists for productivity and profitability of their businesses and Client-VA pairs • Working with clients to help grow their businesses with the help of all services offered by Global Medical as Client Services Manager • Medical Client-VA management • Managing the clients and their needs with Global Medical’s services (Mitigating concerns, anticipating growth, identifying patterns, handling situations, high-level escalations, negotiations, etc.)
Requirements
• A Degree in a medical or healthcare-related field is preferred • At least three years of Healthcare/Medical Management/ Remote Management experience (Familiar with Operational Processes) • Highly proficient in the English Language (Both written and oral) • Can perform under pressure and work alongside high-level professionals in a team environment • Self-starter and highly-motivated • Is focused, organized, and has a growth mindset • At least one year of Training and Development experience (preferred but not required) • Ability to think outside the box: can understand requirements and create solutions if necessary • Must be efficient with MS Office applications and Google Suite
Benefits
• Rate is as high as $1400 (USD) monthly • Employment Type: Independent Contractor • Free Training • Paid Time Offs • HMO Coverage • Performance-Based Increase • Permanent Work From Home
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