Senior Software Developer

December 12

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Global Pacific Support

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Call Center Facility • Offshore Staffing • Virtual Assistant • Lead Generation • Automation

201 - 500 employees

🤝 B2B

🏢 Enterprise

☁️ SaaS

Description

• ISE01I – Senior Software Development Engineer • Brief Description: • The Sr Software Development Engineer uses specialized depth and experience to oversee the writing and modifying of complex software application programs. • Leads work groups that are responsible for software development, design and quality testing. • This position will create detailed specifications or designs, conduct quality assurance reviews of peer's application programming and act as a mentor to others in these programs. • The Sr Software Development Engineer will maintain these programs by coding, testing, and debugging documents. • This position is competent to work at the highest technical level of all phases of application programming activities. • Requires direct interaction and decision making with IT vendor partners, business clients and other internal partners. • Must be able to maintain professional and collaborative working relationships with all. • Solves complex problems; takes a broad perspective to identify innovative solutions. • Frequently inter-organizational and contact with senior vendor partner contacts. • Represents the organization as the prime technical contact on projects. • Specific job duties: • Partner with multiple vendors to create estimates and delivery plans for projects or programs across an application family. • Ensure quality of technology delivery of multiple vendors’ technology solutions for multiple concurrent projects or programs for an application family. • Provide technology leadership and delivery accountability for solutions for multiple concurrent projects within an application family. (i.e. Claims, C&PS, or CS&DW) • Function as team leader for a large or complex unit with accountability for: • Setting direction to mature the technology associated with the team. Key aspect of this is “tech debt” removal when possible. • Identify and implement process enhancement opportunities associated with supporting the application area. • Implement actions to increase UBC and vendor partner knowledge on team. • Serve as SME for components of the team. • Partner with architects to set direction for maturing use of/retiring/adding technology components in the UBC environment. • Provide technical guidance to projects/programs for complex components of a multiple technology suites. • Lead efforts to develop standard practices, components, guidelines for use of complex technology components. • Lead teams to resolve urgent and high production incidents. • Lead actions to determine root cause of problems and drive resolution. • Work on special projects as assigned. • Supervisory Responsibility: • 0 Direct Reports, 5+ Indirect Reports

Requirements

• Bachelor’s degree in related field or equivalent work experience • 8 – 12 years of relevant experience, preferably 2 – 3 years at UBC, or Master’s degree and 6 – 10 years of relevant experience • Complete understanding and wide application of technical principles, theories and concepts in the field • Ability to provide and implement technical solutions to a wide range of difficult problems • Solutions are innovative, thorough, practical and consistent with organizational objectives • Strong customer service focus • Ability to lead discussions with all levels of the organization and provide balanced information of an idea or communication of an issue regardless of written or verbal • Familiarity with health care or PBM industry • Familiar with working in a vendor partner model • Ability to work a flexible schedule to accommodate project deadlines • Strong mentoring skills • Demonstrated ability to prioritize work load and meet project deadlines • Adaptability and willingness to learn new tools and applications • Ability to adapt in a dynamic work environment and make independent decisions