Business Analyst

16 hours ago

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Planet Technologies

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Microsoft experts in SharePoint • SharePoint Branding • Cloud solutions and Office 365 migrations • Messaging and Collaboration • CRM

201 - 500 employees

Founded 1999

🏛️ Government

☁️ SaaS

🏢 Enterprise

Description

• The Business Analyst (BA) requires knowledge in both business and information technology. • Most of this role requires the ability to be a liaison between IT and business leadership of the company/customer while enhancing the quality and execution of IT services provided by Planet. • It is crucial to understand the business needs of the customer to bring value to the on-going project while helping to direct and support the delivery team execute the agreed upon services. • The BA will accomplish this through research-gathering and data analysis, presenting a range of data-driven solutions, and thereafter implementing those solutions and optimizations using analytics tools and technologies. • The candidate needs to be skilled between basic admin and power user in Office 365. • The candidate will build documentation including business requirement documents, user guides, onboarding instructions and other artifacts related to operating on O365 environment. • They will be conducting interviews with the customer as well as attending workshops/meetings with Planet SMEs to prepare and update the required documentation for the project.

Requirements

• Bachelor’s Degree with 5 years of experience in supporting Information Technology projects. • A Master’s/MBA degree is preferred for higher level positions, or a combination of education and experience required to meet the minimum requirement. • Experience with wireframe and process flow development • Experience writing basic SQL queries preferred • Experience with automated UI testing and browser tools preferred • Experience leading QA/UAT with large test groups. • Proficiency in Microsoft 365 (O365) to manage projects and communicate with stakeholders.