Payroll Implementation Specialist
November 21
Description
• Lead the client-facing onboarding process for payroll services, ensuring excellent client experience and clear communication of project milestones. • Manage data migration, payroll parallels, and data synchronization to ensure a smooth and accurate setup for clients. • Conduct system demos and onboarding sessions with clients. • Collaborate with internal teams and outsourced partners to ensure smooth implementation across various countries. • Proactively manage and track the progress of implementation projects, ensuring timely delivery and overcoming potential challenges. • Report project status in the project management tool (ClickUp). • Provide post-implementation support and facilitate a seamless transition to the operations team, offering 'hypercare' to both the client and internal teams during the initial phase. • Gather client feedback and recommend improvements to the payroll onboarding process. • Complete periodic or ad-hoc duties/reports as required by leadership.
Requirements
• Minimum 3 years of experience in payroll processing, preferably covering multiple markets. • Minimum 2 years of experience in project management (ClickUp proficiency is beneficial). • Experience with data migration, payroll parallels, and data synchronization. • Degree in Accounting, Finance, Business Administration, or related field is a plus. • Fluency in English, both written and verbal. • Must be located in Mexico or Colombia. • Excellent organizational and communication skills. • Positive attitude, with a flexible and solution-oriented mindset. • Strong attention to detail and ability to work independently under tight deadlines. • Demonstrated ability to coordinate between diverse teams and stakeholders. • Client-oriented mindset with a focus on delivering great client experiences.
Benefits
• Global career: Work alongside the best talent from diverse backgrounds in a fast-expanding international business • Results-driven culture: Excel in a result-driven environment that recognises and rewards high performance • Remote work: Embrace flexibility with our remote work environment • Unlimited vacation: Enjoy unlimited vacation days to rest and recharge at your own pace. • Wifi: Get your home wifi costs covered, ensuring you are always connected. • Annual training: Benefit from an annual training allowance to further your professional development
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