Revenue Operations Associate

November 4

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HFD

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Financing • credit • Patient • FinTech • Patient Finance

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Description

• Are you EPIC? Do you have the ability to demonstrate, understand and apply HFD’s core purpose and values in all that you do? • The EPIC Revenue Operations Associate is: We are seeking a motivated and detail-oriented RevOps Associate to join our team. • The successful candidate will play a key role in supporting daily provider operational activities, ensuring the smooth and efficient functioning of our onboarding and success processes. • Configure new providers within the HFD system so that they can take advantage of our patient financing platform. • Assist in managing provider inquiries and resolving issues promptly. • Perform account adjustments for providers that need pricing or settings changes. • Collaborate with providers and HFD team members in the troubleshooting of issues • Help maintain accurate and up-to-date records of company CRM and lending platform. • Contribute to process improvement initiatives to enhance operational efficiency. • Participate in proactive team efforts to achieve departmental and company goals. • Perform other duties as assigned by operations manager.

Requirements

• Ability to work collaboratively in a team-first environment. • Goal oriented and self-motivated • Strong attention to detail, ensuring that work is accurate, complete, and delivered in a timely manner. • Excellent communication and interpersonal abilities. • Ability to multitask and prioritize tasks in a fast-paced environment. • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) • Ability to learn new systems quickly.

Benefits

• Medical, Dental, Vision Insurance • 401k with 3% company match • Time off: 10 days of PTO, 6 days of paid sick time, plus 6 paid holidays. • EPIC company culture