HighLevel
HighLevel is an all-in-one marketing and sales platform designed to help businesses grow and succeed. The platform consolidates various marketing tools into a single solution, providing features such as lead capture through landing pages, surveys, forms, and calendars, as well as tools for nurturing leads via automated messaging across multiple channels including phone, SMS, email, and social media. HighLevel offers customizable solutions like online appointment scheduling, multi-channel follow-up campaigns, and pipeline management. Additionally, businesses can build websites, funnels, and landing pages using the intuitive page builder. HighLevel supports integrating with existing systems via API, and offers a membership platform for community building and course management. The platform is targeted towards marketers and offers white-labeling options for businesses to brand the software as their own. With a community-driven development approach and award-winning support, HighLevel is focused on empowering businesses to streamline their operations and enhance their marketing efficiencies.
SaaS • Marketing • Advertising • CRM
Product Manager - Voice AI
December 20, 2024
HighLevel
HighLevel is an all-in-one marketing and sales platform designed to help businesses grow and succeed. The platform consolidates various marketing tools into a single solution, providing features such as lead capture through landing pages, surveys, forms, and calendars, as well as tools for nurturing leads via automated messaging across multiple channels including phone, SMS, email, and social media. HighLevel offers customizable solutions like online appointment scheduling, multi-channel follow-up campaigns, and pipeline management. Additionally, businesses can build websites, funnels, and landing pages using the intuitive page builder. HighLevel supports integrating with existing systems via API, and offers a membership platform for community building and course management. The platform is targeted towards marketers and offers white-labeling options for businesses to brand the software as their own. With a community-driven development approach and award-winning support, HighLevel is focused on empowering businesses to streamline their operations and enhance their marketing efficiencies.
SaaS • Marketing • Advertising • CRM
📋 Description
• About HighLevel • Founded in 2018, HighLevel Inc. (www.gohighlevel.com) is a B2B SaaS platform focused on marketing agencies and entrepreneurs. • Our goal is to be a comprehensive solution for managing all types of businesses. • Our clients include digital marketing agencies, ad agencies, SEO agencies, call centers, sales agencies, affiliate marketers, white-label software sellers, and freelancers. • We serve a variety of niches such as real estate, dental & medical, local businesses, e-commerce, professional services, home services, digital courses & community managers, social media influencers, and field services. • Our platform includes various product areas such as CRM, funnel builder, website builder, forms & surveys, WordPress hosting, email marketing, telephony, reviews management, omni-box communications, social media, invoicing & payments, and more. • We serve over 70,000 agencies and 600,000 small & medium businesses, supported by a 1,200+ strong remote team across 15 countries. • We encourage you to learn more about our platform on our YouTube channel.
🎯 Requirements
• Domain Knowledge: Strong understanding of AI, chatbots/voicebots & SaaS concepts, technologies, and market trends. • Analytical Skills: Excellent analytical and problem-solving skills. Ability to use data and metrics to drive product decisions and measure success. • Communication Skills: Excellent written and verbal communication skills, with the ability to effectively communicate complex ideas and concepts to both technical and non-technical stakeholders. • Leadership and Collaboration: Strong leadership skills to drive the product vision, influence cross-functional teams, and work collaboratively in a fast-paced, agile environment. • User-Centric Mindset: Deep empathy for users and a strong passion for delivering exceptional user experiences. • Business Acumen: Understanding business models, market dynamics, and competitive landscape. Ability to align product decisions with business goals and drive product success. • Experience: Minimum 3+ years as a Product Manager, with a strong preference for AI, chatbots (Voice and Chat) & SaaS experience. • Bachelor's degree in computer science, engineering, business, or a related discipline. • Familiarity with leading AI technologies and how SaaS support works.
🏖️ Benefits
• Collaborative Culture: A passionate and driven team. • Ownership and Responsibility: It’s never somebody else’s job. • User-Centric: Focused on adding value for our users. • Agility: Fast delivery using lean principles, going to market in weeks instead of quarters. • Innovation: Good ideas always get tested. • Team Care: We take care of our team so they can take care of our users. • Continuous Improvement: Embracing constant and iterative improvement. • Learning Opportunity: Learn how to scale a B2B SaaS startup and build impactful products.
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