Software Development Engineer 3 - Workflow AI

January 23

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Logo of HighLevel

HighLevel

HighLevel is an all-in-one marketing and sales platform designed to help businesses grow and succeed. The platform consolidates various marketing tools into a single solution, providing features such as lead capture through landing pages, surveys, forms, and calendars, as well as tools for nurturing leads via automated messaging across multiple channels including phone, SMS, email, and social media. HighLevel offers customizable solutions like online appointment scheduling, multi-channel follow-up campaigns, and pipeline management. Additionally, businesses can build websites, funnels, and landing pages using the intuitive page builder. HighLevel supports integrating with existing systems via API, and offers a membership platform for community building and course management. The platform is targeted towards marketers and offers white-labeling options for businesses to brand the software as their own. With a community-driven development approach and award-winning support, HighLevel is focused on empowering businesses to streamline their operations and enhance their marketing efficiencies.

SaaS • Marketing • Advertising • CRM

201 - 500 employees

Founded 2018

☁️ SaaS

🤝 B2B

💰 Series A on 2021-11

📋 Description

• HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. • We currently have ~1200 employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. • Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home. • HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 500K businesses globally. • We operate at scale, managing over 40 billion API hits and 120 billion events monthly, with more than 500 micro-services in production. • We are building the future of automation by integrating AI into workflows to make processes seamless and intelligent. Join us to lead the development of innovative AI-driven features at scale.

🎯 Requirements

• 3+ years in software development, with at least 1.5+ years in AI-related projects • Strong proficiency in JavaScript and Node.js for backend development • Experience with AI platforms like OpenAI, Hugging Face, vector databases (e.g., Pinecone, Weaviate), and RAG systems • Skilled in building and integrating knowledge bases and leveraging AI for context-aware solutions • Proficient in data processing for LLMs and scaling AI systems • Experimentation-driven with strong ownership and a hacker mindset • Having experience in fine-tuning LLMs or contributing to open-source AI projects is a plus

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