Technical Product Manager - Integrations & Marketplace

September 10

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HighLevel

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The all-in-one sales & marketing platform that agencies can white-label. CRM, Email, 2-way SMS, Funnel Builder, & more!

SaaS • Marketing • Advertising • CRM

201 - 500

💰 Series A on 2021-11

Description

• Establish the strategic direction and vision for HighLevel’s Integrations & App Marketplace product features. • Make informed decisions about product roadmaps based on market trends, customer needs, and competitive landscape. • Collaborate with stakeholders to identify and prioritize user requirements and feature enhancements. • Collaborate with customers to identify their needs and current challenges. • Develop and maintain a detailed product roadmap for the Integrations & App Marketplace. • Conduct user research, interviews, and data analysis to gather insights and identify pain points. • Translate user needs into clear and actionable product requirements. • Collaborate with engineering and design teams to ensure timely and high-quality product delivery. • Plan and execute product launches, including creating go-to-market strategies. • Communicate product plans, progress, and updates to internal teams and stakeholders. • Act as a subject matter expert on Integrations & App Marketplace. • Define and track key product metrics to evaluate product performance. • Monitor customer feedback and conduct competitive analysis to identify areas for improvement.

Requirements

• API Product Management experience: Experience working as a PM in an API-first product. • Entrepreneurial mindset: Experience working in a fast-paced, high-ownership role with minimum supervision. • Analytical Skills: Excellent analytical and problem-solving skills. Ability to use data and metrics to drive product decisions and measure product success. • User-Centric Mindset: Deep empathy for users and a strong passion for delivering exceptional user experiences. • Communication Skills: Excellent written and verbal communication skills, with the ability to effectively communicate complex ideas and concepts. • Leadership and Collaboration: Strong leadership skills to drive the product vision, influence cross-functional teams, and work collaboratively. • Business Acumen: Understanding business models, market dynamics, and competitive landscape. • Experience with Integrations & App Marketplace: Prior experience in building and managing Integrations & App Marketplace products is a plus.