Director - Group Product Manager, Licensing, Tax and Compliance

October 21

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GovOS

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Description

• Own and define the vision, strategy, and roadmap for the GovOS Licensing and Registration, and Tax and Compliance suites. • Effectively collaborate with all parts of the organization to arrive at a highly defensible product roadmap that drives customer outcomes and revenue growth. • Work in partnership with Engineering Leadership in defining the quarterly plan and sprint plans for delivering the roadmap with precise timelines and highest quality. • Work with support, implementation, customer success teams to understand areas of improvement that will lead to lowering the cost of managing the product and improve customer satisfaction. • Be the voice of the customer by proactively identifying and resolving customer issues to increase customer satisfaction and net retention. • Interact with internal stakeholders to ensure everyone has visibility and accountability in the plan and collate any information you need to achieve this. • Establish metrics and milestones to track progress of the product towards the overall goals and vision. • Translate complex, technical concepts clearly and concisely to diverse audiences at all levels across the business.

Requirements

• 10+ years of Product Management experience leading B2B enterprise SaaS products for mid-market and enterprise customers. • 5+ years of experience is leading multiple product portfolio working within an agile development framework. • At least 5 years in a leadership role managing product teams aligned with engineering team of 40+ people. • Proven record of driving business growth, customer satisfaction over an extended period of time. • Understanding revenue and business objectives for the product suite and work with the sales/marketing team to achieve the objective • Experience managing licensing, tax, ERP, HRMS, CRM solutions is highly desired. • Bachelor’s degree in computer engineering or equivalent experience building complex SaaS products as an engineer or engineering leader.

Benefits

• $170,000 - 180,000 annual base + bonus • Remote Opportunities (Some state restrictions – see below) • Leadership and career development opportunities • Competitive insurance (medical, dental, vision, and voluntary life & disability) • Mental health benefits • 401(k) plan with company match • Paid holidays • Flexible PTO - no accruals • Generous paid parental leave • Monthly work from home stipend