Communications Coordinator

October 4

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Granicus

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Cloud Computing • Streaming Media • Webcasting • Government Transparency • communications

501 - 1000

Description

• Granicus is a Govtech company transforming government-child engagement. • The Granicus Experience Group (GXG) is an in-house digital agency. • Seeking a Communications Coordinator for omnichannel campaigns and content delivery. • Collaborates with experience design and data analysts to improve program effectiveness. • Supports key message development, evaluation of current customer content, and optimization opportunities. • Coordinates email campaign plans, A/B testing, segmentation, and outreach tracking strategies.

Requirements

• 1+ years of email campaign support, preferably in a digital/social media company serving government or at a government agency. • Strong understanding of email and web writing best practices, including adhering to proper reading grade levels and accessibility requirements. • Demonstrated ability to write clear and concise email, SMS, and web copy, with a focus on concise messaging and engagement-driving efforts. • Solid written, verbal, and presentation skills, with a passion for creative campaigns and content, preferably with customer-facing experience. • Ability to create content across email, SMS, social, and web, guided by best practices for A/B testing and data-driven insights. • Understand and use digital tools, technologies, and trends, leveraging those for customer success. • Consistently perform against simultaneous projects in a fast-paced environment. • Ability to be flexible in a changing work environment and work well under pressure. • Enthusiasm for working with government. Passionate about public service, citizen engagement, and all things digital. • Thrive in a fast-paced environment while demonstrating strong personal initiative and on-time delivery of project tasks and deliverables. • Maintain awareness and understanding of government news, as well as digital communications and industry developments that apply to the position and responsibilities. • Be hungry and passionate, have a collaborative spirit, and be committed to making a difference with communications and collaboration.