Project Manager - Digital Services Implementation
October 25
Description
•Granicus is committed to providing equal employment opportunities. •We encourage diverse, inclusive teams. •Follow information security requirements by preserving the Confidentiality, Integrity, and Availability (CIA) of information assets. •A remote-first company with a globally distributed workforce across several countries. •Building a transparent, inclusive, and safe space for everyone. •Supports organizations that use digital solutions in Govtech. •Key member for project management in customer engagement and implementation services.
Requirements
•Minimum of 3 to 5 years of experience in project management, preferably in a customer-facing role. •Excellent communication and interpersonal skills with a proven track record of building and maintaining strong relationships with clients. •Ability to manage multiple projects and prioritize tasks to ensure deadlines are met. •Strong analytical skills and experience with data analysis and trend analysis to identify opportunities and areas of improvement. •Knowledge of project management tools, methodologies, and best practices. •Ability to work independently and collaboratively within a team. •Ability to manage conflict and influence decision-making at all levels of the organization. •Strong organizational and planning skills with the ability to manage complex, multi-faceted projects. •Proven experience in proactively gathering information about product performance, customer feedback, and market trends to identify areas of improvement and opportunities for growth. •Solid understanding of Customer Relationship Management (CRM). •Proactive and data driven. •Demonstrate and ensure timely and thorough communication of strategy, deliverable status, and results. •Have a proven ability to flex between the technical and business sides of your brain – engineers and cross-functional team members alike love to work with you. •Have the ability to work with multiple cross-functional teams to build and evaluate business cases to support product investment decisions. •Have excellent communications skills – listening, verbal, and written. •Can help drive your team’s success and are a self-starter. •Preferred Skills: •Have served as a program manager for high-touch clients. •Possess a Project Management Professional Certification or Equivalent. •Have experience working with remote teams. •Have experience with city/county level planning, and possess an understanding of land-use regulations, zoning laws, and enforcement strategies. •Have previous experience with the AMANDA product.
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