Greenpark
Greenpark is a leading digital content agency that specializes in creating needs-led content for omnichannel search and social media channels. The company partners with some of the world’s biggest brands, including Kimberly Clark, Campari Group, Unilever, and Sanofi, to build authentic and lasting connections with their audiences. Operating globally with offices in cities like São Paulo, London, Singapore, and Jakarta, Greenpark excels in leveraging SEO, generative AI, and digital marketing strategies to enhance brand performance and consumer engagement. Notable achievements include awards in search marketing and collaborations in the beauty, healthcare, and technology sectors.
Web • Publishing • Content Development • SEO Optimization • Advertising
Community Manager - Malaysia
November 10, 2024
Greenpark
Greenpark is a leading digital content agency that specializes in creating needs-led content for omnichannel search and social media channels. The company partners with some of the world’s biggest brands, including Kimberly Clark, Campari Group, Unilever, and Sanofi, to build authentic and lasting connections with their audiences. Operating globally with offices in cities like São Paulo, London, Singapore, and Jakarta, Greenpark excels in leveraging SEO, generative AI, and digital marketing strategies to enhance brand performance and consumer engagement. Notable achievements include awards in search marketing and collaborations in the beauty, healthcare, and technology sectors.
Web • Publishing • Content Development • SEO Optimization • Advertising
📋 Description
• Set and implement social media and communication campaigns to align with marketing strategies • Provide engaging text, image and video content for social media accounts • Respond to comments and customer queries in a timely manner • Monitor and report on feedback and online reviews • Organize and participate in events to build community and boost brand awareness • Coordinate with Marketing, PR and Communications teams to ensure brand consistency • Liaise with Development and Sales departments to stay updated on new products and features • Build relationships with customers, potential customers, industry professionals and journalists • Stay up-to-date with digital technology trends
🎯 Requirements
• Proven work experience as a community manager • Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter) • Ability to identify and track relevant community metrics (e.g. repeat attendance at events) • Excellent verbal communication skills • Excellent writing skills • Hands on experience with social media management for brands • Ability to interpret website traffic and online customer engagement metrics • Knowledge of online marketing and marketing channels • Attention to detail and ability to multitask
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