November 5
• Manage multiple customer and business line inquiries, within a fast-paced, challenging environment. • Liaise with both internal and external counterparties, to ensure timely settlement and efficient resolution of identified breaks • Ability to manage multiple tasks and meet deadlines in very time-sensitive conditions • Holds themselves accountable and is passionate about delivering high quality work and servicing clients • Monitor and action daily reports including but not limited to daily settlement fails, coordinating with clients to resolve cash balances for post settlement factor/coupon trade adjustments, retail account free delivery and cash wires • Own the support of general email and reporting requirements in support of day to day, monthly and ad hoc business processes • Ability to be proactive in day-to-day operations by working with the line of business to identify and work with the appropriate teams to resolve issues • Communicate effectively with team members to provide excellent service to our clients • Build and maintain internal and external relationships. • Cross train with other areas within Clearing and Settlements. • Perform other related duties as required
• Excellence in with written and oral communication, attention to detail • Knowledge of basic accounting principles and familiarity with financial markets and instruments • 1-3 years industry experience, ideally in middle office or back-office operations • Bachelor’s degree: Finance or Business preferred • Proficiency in Microsoft Office (namely excel), some experience with Bloomberg preferred, not required • SEI and Series 7 licensed preferred, ability to obtain within a reasonable time frame • Prior experience with Pershing NetX360 is a plus • Oriented toward optimization and efficiency in process
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