Programme Manager
October 20
Description
• As a Programme Manager at Openmind Networks, you will lead our portfolio of customer projects, ensuring successful delivery while managing and developing a team of project managers. • You will be instrumental in driving company growth by achieving financial targets, building strong client relationships, and ensuring project success across the board. • Lead the delivery of a global portfolio of technology projects, ensuring that all initiatives are completed on time, within budget, and to the highest quality standards. • Act as the primary point of contact for our clients, managing expectations and building strong, lasting relationships. • Manage, mentor, and develop a team of project managers, fostering a high-performing and collaborative environment that drives successful project outcomes. • Oversee the financial performance of all projects, ensuring robust financial planning, forecasting, and budget management. • Engage with customers continuously, gather feedback, and ensure their needs are met at every stage of the project. • Analyse project outcomes and implement lessons learned to improve processes. • Support pre-contract sales activities and contribute to reducing Lead to Cash timelines.
Requirements
• Minimum of 8 years as a customer-facing Programme Manager in the Telecoms/IT sectors, with at least 3 years in a management role. • Proven experience in leading and developing teams while delivering large-scale, complex projects within budget. • PMI or PRINCE2 certified, with extensive experience in managing customer relationships in IT/DevOps or Telecommunications. • Strong background in financial planning, budget management, and forecasting. • Proven track record of delivering projects on time and within financial constraints. • Excellent leadership and team management skills, with the ability to motivate and develop high-performing teams. • Outstanding communication skills (verbal and written), capable of engaging with both technical teams and executive stakeholders. • A proactive and driven individual with a passion for customer success and continuous improvement. • Highly organized with the ability to manage multiple priorities in a fast-paced environment.
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