Troop
Troop is a platform that connects individuals with job opportunities, specifically focusing on remote roles, consulting positions, and marketing gigs across various industries. It aims to help job seekers find their ideal roles by showcasing their skills and expertise to leading companies, including tech firms, real estate businesses, and startups. Troop also emphasizes growth and success in sales roles, providing candidates with a wide range of opportunities to advance their careers.
Investor Communications • Investor Relations • Shareholder Communications • Proxy Advisory • Asset Stewardship
Senior AI Solutions Customer Success Manager
March 21
Troop
Troop is a platform that connects individuals with job opportunities, specifically focusing on remote roles, consulting positions, and marketing gigs across various industries. It aims to help job seekers find their ideal roles by showcasing their skills and expertise to leading companies, including tech firms, real estate businesses, and startups. Troop also emphasizes growth and success in sales roles, providing candidates with a wide range of opportunities to advance their careers.
Investor Communications • Investor Relations • Shareholder Communications • Proxy Advisory • Asset Stewardship
📋 Description
• We are searching for an AI Solutions Customer Success Manager to help clients implement AI-powered content strategies that drive measurable business impact. • You will serve as a trusted advisor, ensuring seamless deployment, execution, and optimization of AI workflows. • Strong verbal communication skills are essential for engaging with diverse stakeholders. • Collaborate with growth teams, content leads, and executives to align AI solutions with business objectives. • Oversee content deployment timelines, proactively resolving delays. • Partner with technical teams to refine AI workflows for efficiency and impact. • Track key metrics (organic traffic, CTR, revenue) and adjust strategies accordingly. • Drive fast, effective solution deployment with minimal iteration. • Train teams to leverage AI tools, eliminating technical barriers. • Create repeatable playbooks to streamline future deployments. • Relay insights to Product and Engineering to inform roadmap improvements.
🎯 Requirements
• 5+ years of experience managing software deployments, from onboarding to expansion. • 3+ years working with enterprise clients, managing multiple stakeholders. • Strong ability to drive customer success in SaaS or AI-driven solutions. • Exceptional spoken English, capable of explaining complex concepts with clarity. • Analytical mindset, experience with data-driven decision-making (SQL, Python a plus). • Self-starter with proven success in high-growth environments.
🏖️ Benefits
• Fully remote with flexible work arrangements. • High-growth, collaborative team culture.
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