GSB Solutions
GSB Solutions is a global company specializing in offering advanced technological solutions and human capital management to meet the needs of various institutions. With a strong presence in Latin America, GSB Solutions leads the digital transformation through innovative solutions such as software development, IT consulting, and comprehensive cybersecurity services. The company also focuses on educational programs and training to enhance workforce skills. Additionally, GSB provides telecom services that create global connections, facilitating seamless international collaboration. Their expertise extends to managing and integrating technologies across sectors, ensuring growth and innovation for their clients.
tecnología • reclutamiento • capacitación • software • soporte técnico
Help Desk Junior
January 8
GSB Solutions
GSB Solutions is a global company specializing in offering advanced technological solutions and human capital management to meet the needs of various institutions. With a strong presence in Latin America, GSB Solutions leads the digital transformation through innovative solutions such as software development, IT consulting, and comprehensive cybersecurity services. The company also focuses on educational programs and training to enhance workforce skills. Additionally, GSB provides telecom services that create global connections, facilitating seamless international collaboration. Their expertise extends to managing and integrating technologies across sectors, ensuring growth and innovation for their clients.
tecnología • reclutamiento • capacitación • software • soporte técnico
📋 Description
• Create and update process documentation. • Assignment, tracking and closure of technical support services. • Access the ticket management system for service assignment. • Record services performed in database or ticket management systems.
🎯 Requirements
• Verifiable experience, at least six months in IT or customer care service. • Team player. • Responsible and organized. • Resourcefulness and proactivity. • Time management skills and ability to prioritize work. • Attention to detail and problem-solving skills. • Written and verbal communication skills.
🏖️ Benefits
• Excellent work environment
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