Senior Salesforce Business Analyst

November 16

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Guidehouse

WebsiteLinkedInAll Job Openings

consulting • advisory • digital • technology • managed services

10,000+ employees

Founded 2018

💰 Grant on 2023-02

Description

• Engage customer stakeholders to understand desired business outcomes and define success criteria • Articulate to customer stakeholders the value of recommended solutions and approach • Lead Discovery and requirements refinement sessions to uncover customers’ business, functional, and technological requirements • Synthesize requirements to create clear and comprehensive user stories and solution design documentation • Perform fit-gap analysis between Salesforce functionality and client requirements • Develop innovative Salesforce solutions, involving declarative configuration of Salesforce, creation and refinement of complex data models, external integration, business process automation, and other custom functionality • Develop innovative industry accelerators and contribute to thought leadership white paper development • Draft custom development specifications and manage the delivery and testing of the functionality by Development resources • Iterate Salesforce solutions through an adaptive-agile cycle with the customer Product Owner • Develop training curriculum and deliver training sessions to the solution’s end users • Work with the Guidehouse Project Manager to manage a project to scope, budget and timeline expectations

Requirements

• BA/BS degree • A Minimum of six (6) years of work experience in information technology systems development can be substituted in place of a degree • A minimum of seven (5) years of experience administering or consulting with Salesforce • Minimum of TWO (2) Current Salesforce Certifications (Admin, App Builder & Sales/Service/Community Clouds) • Hands on experience with declarative automation features of salesforce, including salesforce lightning flow builder. • Experience building applications with the low code features of Salesforce Lightning Experience • Experience with dynamic forms, advanced formulas and validation rules • Experience with business process definition, process mapping, and reengineering • Experience with public sector clients • Experience writing Epics, and user stories to capture Salesforce requirements • Experience with data migrations to and from Salesforce • Understanding of the key levers for B2B, B2C, hybrid business models • Excellent written and oral communication skills • Great teamwork and collaboration skills • Experience with Agile or Hybrid-Agile methodology

Benefits

• Medical, Rx, Dental & Vision Insurance • Personal and Family Sick Time & Company Paid Holidays • Parental Leave • 401(k) Retirement Plan • Group Term Life and Travel Assistance • Voluntary Life and AD&D Insurance • Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts • Transit and Parking Commuter Benefits • Short-Term & Long-Term Disability • Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities • Employee Referral Program • Corporate Sponsored Events & Community Outreach • Care.com annual membership • Employee Assistance Program • Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.) • Position may be eligible for a discretionary variable incentive bonus