Technical Implementation Specialist

September 15

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍🔧 Technical Customer Success Manager

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Logo of Haemonetics

Haemonetics

Blood collection and separation technologies • surgical blood salvage systems • diagnostic products • software and information technology platforms • consulting services

1001 - 5000

Description

• Provision software environments for customers • Manage multiple projects while maintaining customer relations • Perform installations, custom report building, and data conversions • Troubleshoot and expand technical acumen through training and hands-on experience • Work remotely with little supervision • Suggest improvements and recommend efficient methods for the team • Maintain excellent work/home balance

Requirements

• Very strong technical skills in a variety of tools/languages • 5+ years experience in a variety of technical roles that could include Software Installation/Administration/Configuration • Database/SQL: Oracle/MS SQL • Scripting: e.g. perl, shell, batch, etc • Windows administration • Middleware/Data Conversion tools • Reporting tools • Excellent written and verbal communication skills • Position will involve detailed technical conversations and coaching with customers • Coordination with internal/cross-functional team members on larger projects.

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