Cayenta
Cayenta is a provider of mission critical software solutions, serving various sectors including Public Sector, Healthcare, Utilities, and Private Sector. The company focuses on empowering its customers to deliver on their mission through effective software and services. With a considerable customer base and employee count, Cayenta is committed to building sustainable customer relationships and fostering a workplace that allows employees to realize their personal and professional dreams.
Customer Information Systems (CIS) • Utility Billing Systems • ERP Solutions • Financial Management Systems • Accounting Systems
51 - 200 employees
Founded 1983
Application Consultant
February 12
Cayenta
Cayenta is a provider of mission critical software solutions, serving various sectors including Public Sector, Healthcare, Utilities, and Private Sector. The company focuses on empowering its customers to deliver on their mission through effective software and services. With a considerable customer base and employee count, Cayenta is committed to building sustainable customer relationships and fostering a workplace that allows employees to realize their personal and professional dreams.
Customer Information Systems (CIS) • Utility Billing Systems • ERP Solutions • Financial Management Systems • Accounting Systems
51 - 200 employees
Founded 1983
📋 Description
• This remote role welcomes candidates anywhere in Canada and the US. • Our Implementation Team is looking for an Application Consultant who is passionate about providing segregated IT transformation for our clients. • Act as a conduit between Operations, R&D, and our clients. • Provide implementation support to new clients by leading customers through the implementation process. • Train users in system set up, administration and maintenance. • Provide Business analysis through gap analysis, root cause analysis, facilitation of business process reviews & documentation, requirements elicitation. • Configure applications based on business needs and accepted best practices. • Own the user acceptance testing and change management process, ensuring stakeholder satisfaction. • Create user documentation when required and complete hand over documentation to assist support staff. • Build our clients’ capabilities by identifying opportunities for additional products and services that fit their needs. • Support Project Managers in managing engagement contracts and project progress updates. • Ensure key project milestones are met timely and exceptional utilization of assigned resources. • Provide subject matter expertise to R&D and other operational groups.
🎯 Requirements
• Problem solving, critical thinking and analytical skills • Excellent communication (both written and verbal) skills across all levels of an organization, plus a passion for seeing others succeed • Entrepreneurial Spirit, with a willingness to ‘roll up sleeves’ and work at all levels of client organization • Experience working with both business and IT groups • Must be able to travel an average of 50% of the time within North America • Nice to Have: • Experience in system configuration • Knowledge of SQL • Knowledge of a Customer Information System (CIS) processes and functionality is a plus • Experience in providing software implementation to the utility industry is a plus • Strong influencing and coaching skills are a plus
🏖️ Benefits
• 3 weeks vacation and 5 personal days • Comprehensive Medical, Dental and Vision coverage from your first day of employment • Employee stock ownership and RRSP/401k matching programs • Lifestyle rewards • Flexible work options (and some pretty cool offices!) • And more!
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