Financial Verification Manager

March 29

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HCA Healthcare

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HCA Healthcare is a leading healthcare service provider in the United States, committed to improving patient outcomes through innovative medical practices and advanced technology. With a network of hospitals, outpatient facilities, and urgent care centers, HCA Healthcare offers a wide range of services, including emergency care, surgical procedures, and specialized treatments.

Healthcare

10,000+ employees

⚕️ Healthcare Insurance

🧬 Biotechnology

💰 Post-IPO Debt on 2014-06

📋 Description

• CHN is a collaboration between Planned Parenthood affiliates across the United States. • CHN is looking for individuals who are committed to supporting our shared goal of strengthening and enhancing our awareness and commitment to advancing the cause of health and race equity in our organization. • Supervises a Financial Verification Supervisor and a team of Financial Verification Specialists to ensure all administrative and technical functions of financial verification are being handled efficiently and effectively. • Maintain competence to resolve direct consumer interactions; some interactions may include determining eligibility for services, providing price estimates and/or guarantees for scheduled services, creating and maintaining payment plans, fielding inquiries about statements and Explanations of Benefits (EOB), providing financial assistance, addressing patient complaints. • Ensure the financial verification team is appropriately staffed with trained employees. • Serve as a liaison with the patients, providers, and payers related to financial verification issues. • Act as an advocate for the patient, provider, and CHN relative to compliance with federal, state, and third-party regulatory requirements. • Demonstrate an elevated level of integrity and innovative thinking and actively contribute to the success of the organization. • Participate in the development and implementation of CHN’s improvement and operations initiatives. • Measure and coach on departmental productivity, performance, and improvement opportunities. • Hire, direct, coach, and check the performance of all direct reports to develop and support a high-performance team that meets organizational and department goals. • Problem-solve escalated concerns from CHN member affiliate health centers and/or patients.

🎯 Requirements

• Bachelor’s degree and/or higher-education level or completed coursework in business or health services administration, or equivalent experience • 3 years of Revenue Cycle experience with a specialized focus on Financial Clearance • Proven experience with staff recruiting and management • Strong and broad understanding of Revenue Cycle Operations within a healthcare setting • Mathematical/analytical aptitude, ability to translate operational concepts into measurable results, and vice versa • Strong communications and leadership skills, while acting as a role model and coaching team members • Strong analytical and problem-solving abilities • Proficiency with Microsoft software (Excel, etc.) • Demonstrated ability to maintain a customer-centric service approach • Excellent written and verbal communication skills and ability to collaborate and interact with all levels within and outside of CHN, if necessary • Strong attention to detail and follow-up; and ability to effectively prioritize deliverables • Demonstrated dedication to Planned Parenthood’s mission, vision, and values • Strong interpersonal skills and the ability to build relationships • Excellent time management and problem-solving skills • Willingness to travel in accordance with the needs of the position, as outlined in the essential functions. Compliance with all CHN travel policies, including safety guidelines while operating a personal vehicle

🏖️ Benefits

• Health Care Coverage (Medical, Dental, & Vision); eligibility for full-time, regular employees on date of hire • Flexible Spending Accounts and Health Savings Account • Short-Term Disability and Basic Life & AD&D Insurance provided by CHN • Voluntary elections for Long Term Disability and Additional Life & AD&D Insurance available at cost • Employee Assistance Program • Retirement Plan, 3% employer match after one year of service • Paid Time Off Program includes accrual-based PTO, Health Time Off (HTO), and nine (9) paid Holidays