Product Analyst
October 15
Description
• Join Us! • HealthCare.com has become one of America’s fastest-growing insurtech companies, revolutionizing how consumers shop for health insurance. • Leveraging advanced technology and data science, the company has developed customized proprietary products to better fit consumer requirements, enhance customer satisfaction, and take some of the guesswork and inefficiencies out of buying insurance. • COMPANY OVERVIEW: • Pivot Health, a Healthcare.com company, is a leading healthcare solutions provider committed to enhancing the lives of individuals and families through innovative and accessible healthcare coverage. • As part of our commitment to providing an exceptional customer experience, we are seeking a talented Product Analyst to join our dynamic Operations team. • JOB SUMMARY: • The Pivot Product Analyst is responsible for the development, implementation, and ongoing management of insurance products to meet our customer’s healthcare needs. • This role involves navigating complex regulatory requirements, delivering key milestones for important product initiatives, and maintaining detailed documentation. • The analyst will use product and project management tools to manage workflows, configure new products, and ensure thorough testing. • Strong analytical skills and attention to detail are crucial for success in this fast-paced position. • ESSENTIAL DUTIES AND RESPONSIBILITIES: • Product Development and Management: • Support launch and maintenance of insurance products, through configuration, documentation, and testing • Maintain and organize current policy documents • Adhere to state and carrier regulations, collaborating with internal and external compliance teams • Collaborate with tech teams to maintain and improve the product development process • Develop new processes as needed to efficiently manage the product cycle • Reporting and Documentation: • Maintain transparency of product status with stakeholders, by leveraging tools like JIRA and Excel • Maintain detailed records for product configurations and updates • Ensure comprehensive documentation of processes and changes • Projects: • Lead product workstreams for large initiatives, ensuring key milestones are met • Participate in project meetings and special assignments • Adhere to compliance requirements in all product-related activities • REQUIREMENTS:
Requirements
• Bachelor’s Degree or equivalent experience • Experience in the insurance industry, specifically with maintaining insurance products • Extreme detail-orientation and ability to manage product complexities • Experience working in a highly-regulated environment to maintain compliance a plus • Creative problem solving mindset to build out product processes as the company scales • Ability to communicate effectively via different forums (email, video conferencing, etc) in a remote setting
Benefits
• Opportunity to work from home • Excellent work environment • Medical, dental, and vision insurance • Up to 15 days of paid time off • 11 company observed holidays • 8 weeks of paid parental leave • 401k plan with company match • Life insurance • Professional growth opportunity • Most importantly, an inclusive company culture established by an incredible team!
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