Program Manager

4 days ago

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HealthEdge

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HealthEdge is a company that specializes in providing advanced solutions for healthcare payers through its HealthRules Solutions Suite. This suite includes a comprehensive digital claims administration processing system, care management workflow solutions, and payment integrity solutions, which aim to enhance operational efficiency and improve quality of care for health plans. By leveraging integrated technology and automation, HealthEdge helps health plans eliminate data silos, increase payment accuracy, and elevate member experience, thereby transforming the healthcare landscape for better collaboration and accessibility.

Healthcare Technology

1001 - 5000 employees

Founded 2005

⚕️ Healthcare Insurance

☁️ SaaS

💳 Fintech

📋 Description

• Responsible for overall delivery and value realization of one or more concurrent implementation projects • Demonstrate value realization of the program by providing tangible results, monitoring risks to delivery and resolving issues. • Oversee the program team to develop high-quality and detailed project plans to achieve the goals of the project. • Development of plans may occur during and/or after the sales process. • Project plans will identify key objectives, timelines, dependencies, resources needed and stakeholder engagement strategies. • Monitor project timelines for task completion and ensure adherence throughout the project by identifying and mitigating issues before they occur or troubleshoot problems if they arise • Conduct project and program-wide risk & issue management, ensuring appropriate escalation. • Support portfolio-level processes by ensuring resources are effectively managed within the program in accordance with project needs. • Establish and enhance program management processes within the program that support successful oversight, management and reporting at the program and project level • Ensure projects within the program are prioritized, staffed and resourced to ensure delivery of expected results and benefit. • Create presentations to present progress reports on project activities and milestones to senior stakeholders both internally and externally • Manage portfolio and executive level expectations and communications. • Other duties as necessary to meet project needs.

🎯 Requirements

• Bachelor’s Degree in a related field • 5 or more years of experience leading complex, billable, software delivery-based projects to external clients • Good understanding of software development processes including agile methodologies such as SCRUM/Kanban • Knowledge of JIRA (or similar tools) is considered an asset • Experience with SmartSheet is considered an asset • Familiarity with enterprise resource planning (ERP) systems is preferred • PMP Certification preferred • Superior problem-solving abilities coupled with strong decision-making capabilities • Outstanding verbal and written communication skills as well as interpersonal skills • Proactive attitude combined with an eagerness to learn new technologies