Technical Writer Intern

6 days ago

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Logo of HealthEdge

HealthEdge

HealthEdge is a company that specializes in providing advanced solutions for healthcare payers through its HealthRules Solutions Suite. This suite includes a comprehensive digital claims administration processing system, care management workflow solutions, and payment integrity solutions, which aim to enhance operational efficiency and improve quality of care for health plans. By leveraging integrated technology and automation, HealthEdge helps health plans eliminate data silos, increase payment accuracy, and elevate member experience, thereby transforming the healthcare landscape for better collaboration and accessibility.

Healthcare Technology

๐Ÿ“‹ Description

โ€ข Monitor in-progress product changes for upcoming releases and create release documentation โ€ข Format materials and conduct quality control by proofreading and fact-checking deliverables โ€ข Write technical and end user topics to assist readers in implementing GuidingCare โ€ข Create content using Madcap Flare โ€ข Test application features and update documentation โ€ข Interview Subject Matter Experts for feature details โ€ข Organize and streamline content file structure โ€ข Proof-read documents โ€ข Provide feedback and look for ways to improve documentation โ€ข Contribute to administrative or special projects as needed

๐ŸŽฏ Requirements

โ€ข Currently pursuing a degree in technical writing, communications, journalism, English, or comparable field โ€ข Knowledgeable about basic word processing application capabilities such as Microsoft Word and Excel โ€ข Excellent verbal and written communicator โ€ข Detail-oriented and organized โ€ข Able to effectively communicate and collaborate with diverse stakeholder groups and individuals โ€ข Proactive, naturally inquisitive, and motivated to learn โ€ข Able to balance the need for direction with self-motivated efforts โ€ข Confident enough to voice issues comfortably โ€ข Basic knowledge of HTML and CSS (optional) โ€ข Experience with Madcap Flare or similar tech writer tools (optional)

๐Ÿ–๏ธ Benefits

โ€ข Paid internship program โ€ข Exposure to various departments โ€ข Workshops on resume writing and interview preparation โ€ข Special events like Executive Roundtable and Fireside Chat

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