UX Researcher - Contract

November 14

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Heard

WebsiteLinkedInAll Job Openings

11 - 50 employees

💸 Finance

☁️ SaaS

🤝 B2B

Description

• Heard is seeking a passionate user researcher to help us deeply understand the needs, motivations and behaviors of our users, and ultimately improve their day-to-day experience as providers and entrepreneurs. • This is a part time role for 5 hours per week to start, with the possibility of additional opportunities pending business needs. • As an integral part of our Engineering, Product, and Design, you’ll play a crucial role in supporting our journey towards evolving and improving our product to becoming an essential financial partner for mental health providers. • The ideal candidate is curious, eager to learn, collaborative, and passionate about our mission to support mental health professionals.

Requirements

• Experience: 3+ years of user research experience, including surveys and focus group facilitation • Basic operating knowledge of SQL and proficiency integrating UXR tools and systems with AWS • Self-Motivated: Willingness to roll up your sleeves to source and close your own deals within a short timeframe. • Communication Skills: Excellent interpersonal and communication skills, both written and verbal. • Independence: Ability to independently manage your sales pipeline without micro-management. • Adaptability: Flexible and excited about change; comfortable with evolving messaging and product offerings in a fast-growing environment. • Attention to Detail: Highly detail-oriented with strong organizational skills. • Passion for Mental Health: Genuine interest in mental health and supporting professionals in the industry.

Benefits

• Remote Work Environment: Work remotely from anywhere during the contract period. • Opportunity to Make an Impact: Play a significant role in Heard’s growth during a pivotal time. • Collaborative Culture: Join a hardworking and passionate team dedicated to our mission. • Competitive Compensation: Receive competitive pay for the duration of the contract.