Care Guide - Bilingual, Spanish

6 days ago

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

💵 $72k - $81k / year

⏰ Full Time

🟢 Junior

🦅 H1B Visa Sponsor

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Brightline

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Brightline is a healthcare company that specializes in providing mental health care services for children and support for parents. With a focus on personalized therapy, psychiatry, and medication management, Brightline offers a simple and comprehensive approach to mental health care for families. They serve clients both virtually and in-person, with services available in multiple states including New York, New Jersey, Connecticut, Massachusetts, and Washington. Through experienced providers and innovative care plans, Brightline helps children and their caregivers manage mental health challenges, focusing on Cognitive Behavioral Therapy and data-driven results.

behavioral health • speech language pathology • therapy • family therapy • mental health

201 - 500 employees

⚕️ Healthcare Insurance

🧘 Wellness

👥 B2C

📋 Description

• We are looking for Care Guides who have deep experience in behavioral health coaching, care coordination, and safety and risk management with youth and their caregivers. • In this role, you have the opportunity to work with families to teach them valuable skills that increase coping strategies and reduce tough behaviors while connecting them to appropriate behavioral health care and/or community resources when needed. • Thoroughly review assessment results to understand the unique needs, challenges, and goals of each member seeking coaching or care coordination services. • Refer members to the most appropriate crisis resources in the case of imminent risk. • Support members on safety/risk-related concerns as they arise. • Provide hands-on support to California families who may need assistance in navigating services. • Facilitate internal referrals to Brightline Therapy services. • Provide evidence-based, culturally responsive behavioral health coaching to children, teens, and parents. • Ensure accurate and organized record-keeping of assessments, safety plans, referrals, and interactions with families.

🎯 Requirements

• Candidates must be able to accommodate a 12-8p PST schedule. • Masters degree in a psychology related field • 1 year experience in a behavioral health setting • 2 years (formal or informal) experience working with children, youth or families • OR • Bachelor's degree and NBC-HWC or ICF certified • 5 years relevant experience, to include direct service in a behavioral health setting • 1 year (formal or informal) experience working with children, youth or families • Strong coaching skills— experience with child and family focused CBT, motivational interviewing and SMART goal setting • Proficiency in SI, NSSI, HI, SUD, and ED risk assessments required • Training and experience conducting Safety Planning and Mandated Reporting is strongly preferred • A passion for learning and growth — skilled in providing and receiving feedback that leads to effective collaboration and a stronger team connection

🏖️ Benefits

• Comprehensive Insurance: Medical, Dental, Vision, Life, Malpractice • Time Off: Holidays, Flexible PTO, Sick Days, Parental Leave • Stipends/Reimbursements: Learning and Development, Health & Wellness, Home Office • Financial Wellness: 401k • Community & Perks: Remote First Workforce, Collaborative culture, company meditations, & group workouts