Operational Engineer

April 15

Apply Now

Receive Emails with Similar Jobs

Porter

WebsiteLinkedInAll Job Openings

Porter is a healthcare coordination and management company that leverages the power of artificial intelligence to connect various aspects of healthcare delivery. Their services focus on coordinating care for payers, individuals, families, and at-risk providers, ensuring seamless navigation through the healthcare system and improving care quality through in-home assessments and personalized interventions. Porter's innovative approach addresses quality measures, risk adjustments, and gap closures in care, particularly for Medicare Advantage, Medicaid, and ACA commercial members. They emphasize reducing readmissions and enhancing care quality through their comprehensive health portal and dedicated care guides, who provide support from scheduling to securing necessary medical equipment and services.

51 - 200 employees

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

☁️ SaaS

💰 $5.4M Venture Round on 2023-01

📋 Description

• Porter is growing and we're hiring an Operational Engineer! • Porter is seeking a action-focused, analytical, and results-driven Operational Engineer to join our operations team. This role plays a critical part in managing operational demand, optimizing capacity, and driving forward-looking insights through data-driven planning and forecasting. The ideal candidate will combine strategic thinking with hands-on modeling skills to ensure scalable, efficient, and proactive operational performance. • Key Responsibilities: • Operational Demand Management • Translate client • Monitor and analyze demand trends across key service areas • Develop and refine demand intake frameworks to align business needs with operational readiness • Partner with cross-functional teams to translate business growth or program changes into operational requirements • Capacity Management • Build and maintain capacity models to ensure alignment of supply with demand across multiple time horizons, geographies, and other modalities • Define and manage resource thresholds, staffing requirements, and utilization metrics • Propose solutions for balancing capacity during peak periods or operational disruptions • Planning and Forecasting • Lead short- and long-term operational forecasting using historical data, business inputs, and predictive analytics • Translate strategic initiatives and demand signals into actionable operating plans • Support quarterly and annual planning cycles with robust scenario modeling and what-if analysis • Operational Modeling & Analytics • Design and maintain models to simulate operational performance under different assumptions and dimensions • Identify process inefficiencies and recommend improvements through quantitative analysis • Visualize insights through dashboards and reports to support operational decision-making • Qualifications: • Bachelor’s degree in industrial or Operational Engineering, Operations Research, Applied Math, Business Analytics, or related field • 4–8 years of experience in an operations, planning, analytics, or process engineering role • Strong proficiency in Excel and data modeling; experience with SQL, Python, or R is a plus • Familiarity with capacity planning tools and forecasting software (e.g., Salesforce, Tableau, Power BI) • Excellent communication skills and the ability to translate complex data into clear business recommendations • Drives clarity by proactively soliciting input from stakeholders, asking targeted questions, and facilitating process-focused discussions to uncover operational needs. • Proven ability to work cross-functionally in a fast-paced, matrixed environment

🎯 Requirements

• Bachelor’s degree in industrial or Operational Engineering, Operations Research, Applied Math, Business Analytics, or related field • 4–8 years of experience in an operations, planning, analytics, or process engineering role • Strong proficiency in Excel and data modeling; experience with SQL, Python, or R is a plus • Familiarity with capacity planning tools and forecasting software (e.g., Salesforce, Tableau, Power BI) • Excellent communication skills and the ability to translate complex data into clear business recommendations • Drives clarity by proactively soliciting input from stakeholders, asking targeted questions, and facilitating process-focused discussions to uncover operational needs. • Proven ability to work cross-functionally in a fast-paced, matrixed environment

🏖️ Benefits

• Remote work environment • Medical, dental and vision benefits within 30 days of hire • Paid vacation, Sick Time and Holidays • A fun team and special culture