Help Scout
Help Scout is a customer support platform that offers a range of tools to empower teams and enhance the customer experience. The platform includes features such as a shared inbox, live chat, self-service knowledge base, and proactive messaging to help teams deliver personalized and efficient support. Help Scout emphasizes the importance of a personal touch in customer service, integrating AI tools in a supportive way rather than allowing AI to dominate the customer experience. It caters to a variety of industries with a focus on maintaining outstanding support that prioritizes both the team and the customer.
Web applications • Email • Cloud • Help desk • customer support
Senior iOS Engineer
February 12
Help Scout
Help Scout is a customer support platform that offers a range of tools to empower teams and enhance the customer experience. The platform includes features such as a shared inbox, live chat, self-service knowledge base, and proactive messaging to help teams deliver personalized and efficient support. Help Scout emphasizes the importance of a personal touch in customer service, integrating AI tools in a supportive way rather than allowing AI to dominate the customer experience. It caters to a variety of industries with a focus on maintaining outstanding support that prioritizes both the team and the customer.
Web applications • Email • Cloud • Help desk • customer support
📋 Description
• Work alongside Product and Design teams to build mobile applications for iOS • Deliver a seamless and reliable experience on mobile platforms • Build new features that enhance the application
🎯 Requirements
• Deep understanding and extensive hands-on experience with Swift • Great understanding of how "always online" products communicate with web services • Excellent understanding of mobile interaction design • Up-to-date with the latest advancements in mobile technology • Excited about remote work • Interest in Kotlin Multiplatform Mobile development
🏖️ Benefits
• Healthcare coverage • Wellness resources • Variety of perks
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