Credit Collections Specialist

3 days ago

⛷️ Utah – Remote

Although this job is listed in Utah, this company may be open to hiring remote in other states.

⏰ Full Time

🟢 Junior

📞 Collections

🚫👨‍🎓 No degree required

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Henry Schein One

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Henry Schein One is the world’s largest dental practice management software company. Founded in 2018, Henry Schein One launched a new era of integrated dental technology by merging the market-leading practice management, patient communication and marketing systems of Henry Schein and Internet Brands into one company. Our goal: To simplify each aspect of dental practice management by delivering software that connects with each other, shares data and automates more tasks – helping each member of the dental team work smarter and more efficiently.

Patient Acquisition • Appointment Scheduling • Insurance Eligibility • Appointment Confirmation • Patient Check-In Forms

1001 - 5000 employees

📋 Description

• This position is responsible for making collection calls and reviewing and reducing accounts receivable accounts • Takes incoming calls from the billing queue from clients who have questions about account • Assists in mailing collection letters and other projects as needed • Handles collection functions for HSPS customers • Calls clients for past due accounts and requests payment • Collects money from delinquent accounts • Reviews accounts receivable, solving problems and finding solutions to reducing total A/R • Answers incoming calls from the billing queue • Assists customers in researching their account • Takes credit card payments over the phone • Participates in special projects and performs other duties as required.

🎯 Requirements

• Typically 1 or more years of related experience • Typically High School education, vocational training and/or on-the-job training • Ability to deal by phone with credit bureaus, collection agencies, and customers in friendly, courteous and expeditious manner • Detail oriented • Good communication, decision making, and organization skills required • Good time management skills and the ability to prioritize work • Very good attention to detail and accuracy • Customer service oriented • Ability to plan and arrange activities • Very good interpersonal communication skills • Very good written and verbal communication skills • Ability to maintain confidential and highly sensitive information • Ability to work in a team environment • Ability to multi-task • Establish productive working relationships at multiple levels within the organization • Knowledge of Great Plains Dynamics a plus.

🏖️ Benefits

• Medical, Dental and Vision Coverage • 401K Plan with Company Match • Paid Time Off (PTO) • Sick Leave (if applicable) • Paid Parental Leave • Short Term Disability • Income Protection • Work Life Assistance Program • Health Savings and Flexible Spending Accounts • Education Benefits • Worldwide Scholarship Program • Volunteer Opportunities • and more.