Customer Success Engineer - EMEA
August 3
Description
• The Customer Success Engineering role is demanding and requires strong organizational skills and an ability to multitask • You’ll work directly with all users to ensure they can get the most value from the platform • This may include answering questions in Intercom, Slack, on the phone, or through email • The nature of the work is technical and requires an understanding of how to read API documentation • The role is perfect for strong team players that want to have impact across the company and with our customers
Requirements
• 2+ years in a customer-facing role • Technical background either through experience or education • Conversant in SQL or willing to learn the basics and a few more advanced topics • Strong discovery and interpersonal skills • Intellectual curiosity, high ambition, and humility • High proficiency in reading, writing, and speaking English • Ability to adapt to an ever-changing work environment • Thorough understanding of the technology industry and its players
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