Product Manager, Customer Studio
July 26
Description
• We’re looking for an experienced Product Manager to help own our biggest persona - marketers and marketing operations. • This critical role will lead Hightouch’s key product surface areas in the Customer Studio pod. • These surface areas are at the core of Hightouch’s customer data platform (CDP) business — software that enables marketers to segment, orchestrate, and experiment with their customer data. • You will be part of a world-class product team that prioritizes innovation, velocity, and customer outcomes. • As a result, the bar for each PM at Hightouch is insanely high: You are directly responsible for business results of a significant scope. • You will be expected to operate efficiently meanwhile maintaining a high level of rigor.
Requirements
• Customer empathy: We believe the foundation for all good product management is the ability to live alongside customers, develop relationships, and understand their goals + pain points. • Technical aptitude: We make the complex accessible, but doing so requires a strong intuition for engineering and technical concepts. • Intuition: You have good verbal and written communication skills and a passion for connecting with users. • Hunger and speed: Moving fast is deeply ingrained in our company culture, and we believe hunger + speed are the the backbone of what it takes to win. • Outcome mindset: We see product management as the people who work backwards from business outcomes and do what it takes to make a product successful, not just builders of feature roadmaps.
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