Technical Architect
October 17
Description
• Hightouch empowers users to activate data without needing engineering resources. • You'll be the bridge between Hightouch and Fortune 5000 customers. • Oversee customer journeys from onboarding to increased adoption. • Ensure Enterprise customers utilize the Hightouch platform effectively. • Understand customer requirements to guide them to ideal solutions.
Requirements
• 5-10 years of experience in a client facing and / or technology focused role where business experience and technical acumen was combined. • Experience managing and executing technical projects with a customer-first attitude and a strong sense of empathy. • Excellent project management and communication skills. • Proven ability to quickly learn new technologies and understand complex systems (APIs, databases, reporting tools, etc.). • Strong troubleshooting and problem solving skills with a continuous desire to improve your technical acumen. • Ability to collaborate cross functionally with different teams and types of people. • Ability to work under pressure, deadlines and navigate unexpected roadblocks with ease.
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