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Dental Support Representative
August 11
Description
• Answer incoming calls and assist dental clients and patients with inquiries, appointments, and other requests • Provide accurate and timely information regarding dental services, insurance coverage, and billing • Schedule appointments and manage the dental office's appointment calendar • Resolve customer complaints and ensure customer satisfaction • Maintain and update patient records and information
Requirements
• High school diploma or equivalent • Prior experience in customer service or a similar role preferred • Strong communication skills, both verbal and written • Proficient in using dental software and appointment scheduling systems • Excellent problem-solving and multitasking abilities • Attention to detail and accuracy • Ability to work well in a team environment • Knowledge of dental terminology and procedures is a plus
Benefits
• 100% Remote • Training & Development • Work From Home
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