Cybersecurity Incident Manager

October 9

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Hitachi

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Information & Telecommunication Systems • Social Infrastructure & Industrial Systems • Electronic Systems & Equipment • Automotives Systems • Smart Life & Ecofriendly Systems

10,000+

Description

• Lead Incident Management efforts for all critical priority and major security incidents. • Coordinate efforts across the organization to ensure incidents are managed efficiently and resolved effectively. • Communicate with internal and external stakeholders, including senior leadership, legal teams, and regulatory bodies. • Ensure compliance with relevant laws and regulations related to cybersecurity. • Responsible for the effective and timely resolution of all cybersecurity incidents. • Oversee the full incident response lifecycle, from detection to post-incident reviews. • Ensure that security incidents are identified, investigated, and mitigated according to established protocols. • Ensure that the appropriate resources and protocols are in place to handle incidents at all levels. • Lead the continuous improvement of incident response processes, playbooks, and tools. • Align processes and tools with industry best practices and exceed those standards. • Lead a regional team of Incident Responders and Analysts. • Ensure their ongoing professional development through mentoring, training, and performance management. • Conduct regular team meetings, performance reviews, and one-on-one sessions with team members. • Responsible for the performance, development, and morale of the regional incident response team.

Requirements

• Bachelor’s Degree in Cybersecurity, Computer Science, Information Technology, or a related field OR equivalent practical experience with a minimum of six (6) years in cybersecurity roles. • A minimum of five (5) years of direct experience in Cybersecurity Incident Response within a large enterprise or Managed Security Service Provider (MSSP) environment. • Proven experience in leading and managing teams of security professionals in incident detection, response, and resolution. • Demonstrated success in handling high-severity, complex incidents as the primary incident manager or controller. • Experience coordinating cross-functional teams and external stakeholders during incidents. • Hands-on experience using frameworks such as MITRE ATT&CK. • Proficiency in Security Information and Event Management (SIEM) platforms, endpoint detection and response (EDR) tools, and other threat detection technologies. • Strong understanding of cloud security (AWS, Azure, Google Cloud) and network security architectures. • Demonstrated leadership ability to mentor, manage, and develop a cybersecurity incident response team. • Exceptional communication and collaboration skills, with the ability to engage effectively with both technical staff and non-technical executive leadership. • Strong decision-making skills under pressure, with the ability to remain calm and focused in crisis situations. • Ability to manage multiple incidents or projects concurrently. • Willingness to be on-call for escalations and respond to incidents outside of regular working hours. • Ability to travel occasionally for meetings, training, or on-site incident resolution.