Hitachi Solutions America
Hitachi Solutions America is a global cloud-services and systems integrator that specializes in empowering customers through Microsoft solutions and services. The company focuses on advisory services, application innovation, artificial intelligence, business applications, cloud platforms, data and analytics, managed services, and security and governance. With a strong emphasis on industry-specific solutions, it caters to sectors such as construction, retail, energy, financial services, healthcare, insurance, manufacturing, and more. Hitachi Solutions America aims to connect business value to technology through a human-centered experience and is recognized for its expertise in low-code application development and intelligent automation. It is a 100% Microsoft platform-focused organization, earning numerous cloud solution designations and specializations, which demonstrates its deep understanding of industry challenges and outcomes.
Microsoft Azure • Microsoft Dynamics 365 • Microsoft 365 • Power Platform • Security
Dynamics CE Functional Architect - remote
Yesterday
Hitachi Solutions America
Hitachi Solutions America is a global cloud-services and systems integrator that specializes in empowering customers through Microsoft solutions and services. The company focuses on advisory services, application innovation, artificial intelligence, business applications, cloud platforms, data and analytics, managed services, and security and governance. With a strong emphasis on industry-specific solutions, it caters to sectors such as construction, retail, energy, financial services, healthcare, insurance, manufacturing, and more. Hitachi Solutions America aims to connect business value to technology through a human-centered experience and is recognized for its expertise in low-code application development and intelligent automation. It is a 100% Microsoft platform-focused organization, earning numerous cloud solution designations and specializations, which demonstrates its deep understanding of industry challenges and outcomes.
Microsoft Azure • Microsoft Dynamics 365 • Microsoft 365 • Power Platform • Security
📋 Description
• Drive Dynamics CRM implementations through all project phases including discovery, definition, build, test and deploy. • Serve as clients' main point of contact throughout all project phases, effectively manage associated issues and risks and ensure on-time and on-budget implementation delivery that meets clients' needs and requirements • Identify the client's sales, marketing and customer service requirements through discovery meetings • Design and lead the system architecture process, in partnership with the Development Team, to create, define specifications for and implement customizations for any custom code or data migration requirements • Conduct end-user training and create and maintain knowledge transfer documentation • Develop and continue to refine CRM implementation standards and tools • Present tailored demonstrations of the technology solution • Perform in a manner consistent with the Hitachi Pillars of Strength
🎯 Requirements
• Strong CRM industry and product knowledge • 6+ years of Dynamics CE (CRM) experience as a Functional Consultant or Architect • 4+ years of experience in system design (8+ years for a Senior Architect) • 4+ years implementing Microsoft Dynamics CRM - Sales, Marketing, Customer Service, Field Service etc... (8+ years for a Senior Architect) • Familiarity with relational database concepts • Strong Business Analysis skills including requirements and business process elicitation & documentation. • Excellent presentation, communication, leadership and client development skills to effectively present information to C-level management, public groups and/or board of directors • Excellent organizational and multi-tasking skills, attention to quality, self-motivation and a strong desire to succeed
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