Network Operations Center Manager
July 11
Description
• We are seeking a highly skilled and experienced Network Operations Center Manager to oversee our organization's network infrastructure and ensure optimal performance. The ideal candidate will have a strong technical background in network management, excellent problem-solving skills, and the ability to lead a team of NOC engineers in a remote environment. • Supervise and coordinate the activities of the NOC team to ensure the availability, reliability, and efficiency of our network infrastructure. • Monitor network performance and identify potential issues, proactively implementing solutions to prevent service disruptions. • Develop, implement, and maintain standard operating procedures and best practices for the NOC team. • Collaborate with cross-functional teams, including IT, Engineering, and Security, to resolve complex network issues and optimize network performance. • Ensure compliance with industry regulations and security standards for data protection and network integrity. • Keep up-to-date with emerging technologies and trends in network management and provide recommendations for continuous improvement. • Manage remote team members effectively, fostering a culture of collaboration and ensuring team members receive the necessary support and resources.
Requirements
• Bachelor's degree in Computer Science, Information Technology, or a related field. • Minimum 5 years of experience in network management, with at least 2 years in a leadership role. • preference for knowledge of OpenNMS, LibreNMS, zabbix • preference for experience working with Mikrotik and Siklu • Hands-on experience with network monitoring tools and software. • Native English speaker or have English C2 level; multilingual (Spanish, Chinese) a plus • Excellent written and verbal communication skills, with the ability to effectively lead and collaborate within a remote team environment. • Strong analytical and problem-solving skills, with the ability to prioritize tasks and manage multiple projects simultaneously. • Ability to work independently and collaboratively in a fast-paced environment • Exceptional attention to detail and organizational abilities • Experience managing remote teams and working with offshore resources. • Strong interpersonal skills, persistence, and a goal-oriented mindset. • Ability to adapt to a fast-paced, dynamic environment and handle multiple priorities simultaneously.
Benefits
• Attractive salary based on capabilities and background • Performance bonus potential • Paid-time off (PTO)
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