Network Operations Center Manager

July 10, 2024

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Logo of Honest Networks

Honest Networks

Honest Networks is a company that offers fast, reliable, and affordable internet services with no contracts. They provide gigabit internet options for both residential and business customers, boasting transparent pricing with no hidden fees. Residential plans offer speeds up to 1,000 Mbps for $50 a month, while business plans start at $200 a month for speeds up to 10,000 Mbps. Honest Networks is committed to net neutrality, ensuring they don't throttle bandwidth and don't sell customer data, offering an honest and open service. They emphasize customer satisfaction with straightforward plans and enthusiastic customer support.

11 - 50 employees

πŸ“‘ Telecommunications

πŸ’° $100M Private Equity Round on 2021-08

πŸ“‹ Description

β€’ Supervise and coordinate the activities of the NOC team to ensure the availability, reliability, and efficiency of our network infrastructure β€’ Monitor network performance and identify potential issues, proactively implementing solutions to prevent service disruptions β€’ Develop, implement, and maintain standard operating procedures and best practices for the NOC team β€’ Collaborate with cross-functional teams, including IT, Engineering, and Security, to resolve complex network issues and optimize network performance β€’ Ensure compliance with industry regulations and security standards for data protection and network integrity β€’ Keep up-to-date with emerging technologies and trends in network management and provide recommendations for continuous improvement β€’ Manage remote team members effectively, fostering a culture of collaboration and ensuring team members receive the necessary support and resources

🎯 Requirements

β€’ Bachelor's degree in Computer Science, Information Technology, or a related field β€’ Minimum 5 years of experience in network management, with at least 2 years in a leadership role β€’ Hands-on experience with network monitoring tools and software β€’ Excellent written and verbal communication skills, with the ability to effectively lead and collaborate within a remote team environment β€’ Strong analytical and problem-solving skills, with the ability to prioritize tasks and manage multiple projects simultaneously β€’ Exceptional attention to detail and organizational abilities β€’ Experience managing remote teams and working with offshore resources β€’ Strong interpersonal skills, persistence, and a goal-oriented mindset β€’ Ability to adapt to a fast-paced, dynamic environment and handle multiple priorities simultaneously

πŸ–οΈ Benefits

β€’ Attractive salary based on capabilities and background β€’ Performance bonus potential β€’ Paid-time off (PTO)

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