HR and Administrative Officer

February 5

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Hope Homecare

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Hope Homecare is a privately owned domiciliary care company that provides person-centred care services to individuals in their homes. With over 25 years of experience in the homecare sector, Hope Homecare focuses on helping people gain independence and improve their quality of life through a range of services including live-in care, dementia support, meal preparation, and medication management. The company is registered and regulated by the Care Quality Commission, ensuring a high standard of care and safety for all clients.

care • personal care • live-in care • dementia care • meal preparation

11 - 50 employees

Founded 2013

⚕️ Healthcare Insurance

🧘 Wellness

🌍 Social Impact

📋 Description

We are seeking a highly organised and experienced HR and Administrative Officer to join our dynamic team. This role combines both human resources management and administrative support, ensuring smooth operations within the organisation. The ideal candidate will have a strong background in HR practices, with a keen eye for detail and a proactive approach to supporting various departments. Key Responsibilities: Human Resources: Manage the recruitment process, including advertising job vacancies, screening candidates, conducting interviews, and managing the offer and onboarding process. Maintain employee records and ensure all HR documentation is up to date and compliant with relevant regulations. Assist in the development and implementation of HR policies, ensuring alignment with legal requirements and best practices. Support employee relations, addressing concerns, grievances, and performance issues in line with company policy. Coordinate training and development initiatives, ensuring employees have access to necessary learning opportunities. Administer employee benefits and payroll, ensuring accurate records and timely processing. Monitor employee attendance and absence, ensuring compliance with company procedures. Assist in the preparation of HR reports and analytics to support decision-making. Administrative Support: Provide general administrative assistance, including answering phone calls, responding to emails, and maintaining office supplies. Oversee the organisation of meetings, events, and travel arrangements for staff. Manage office filing systems, both physical and digital, ensuring accessibility and confidentiality of records. Assist in preparing documents, presentations, and reports as needed. Handle administrative tasks related to HR projects, ensuring deadlines are met and tasks are completed effectively. Support senior management with ad hoc administrative duties as required.

🎯 Requirements

Proven experience in an HR and administrative role, with a solid understanding of HR policies, practices, and legislation. Strong organisational and time-management skills, with the ability to prioritise tasks and meet deadlines. Excellent communication skills, both written and verbal. High level of discretion and professionalism when dealing with sensitive employee matters. Strong computer literacy, including proficiency with Microsoft Office Suite and HR software systems. Ability to work independently and as part of a team, demonstrating initiative and a solution-focused approach. A relevant HR qualification (CIPD or equivalent) is desirable but not essential.

🏖️ Benefits

✔ 28 days holiday per year (pro-rata) ✔ Healthcare benefits ✔ Opportunities for professional development and training