Fraud Operations Analyst

January 10

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Hopper

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Hopper is a travel booking platform that offers a one-stop solution for planning trips, including flights, hotels, rental cars, and homes. The platform features advanced options such as price prediction, disruption assistance, and the Price Freeze™ feature, allowing travelers to secure deals and manage changes conveniently. Hopper is known for its mobile app availability on iOS and Android, providing a streamlined experience for its users. It serves millions of travelers worldwide, offering VIP support and various affiliate programs for partners.

airfare and analytics

201 - 500 employees

💰 $96M Venture Round on 2022-11

📋 Description

• We are seeking a dedicated and detail-oriented Fraud Analyst to join our dynamic team. • The ideal candidate will take on a pivotal role in our fraud prevention efforts, managing the operational side of the fraud team. • This role involves overseeing customer success communication and processes related to fraud requests, maintaining relationships with third-party fraud vendors, and taking ownership of project management within the fraud prevention domain. • If you are passionate about protecting our organization from fraudulent activities, possess excellent analytical skills, and have a knack for effective communication and project management, we encourage you to apply.

🎯 Requirements

• Bachelor's degree in a related field. • Proven experience in fraud prevention or related roles. • Proficiency in project management methodologies and tools. • Strong analytical and problem-solving skills, with the ability to think critically and make sound decisions. • Excellent communication skills, both written and verbal, for effective customer interactions and vendor relationships. • Familiarity with fraud detection software, tools, and industry best practices. • Detail-oriented with a commitment to maintaining data confidentiality and integrity. • Ability to adapt to a fast-paced, evolving environment and work well under pressure. • Experience in the payment, e-commerce or travel industry is a plus.

🏖️ Benefits

• Well-funded and proven startup with large ambitions, competitive salary • Unlimited PTO • WeWork All Access Pass OR Work-from-home stipend • An entrepreneurial culture where pushing limits and taking risks is everyday business • Open communication with management and company leadership • Small, dynamic teams = massive impact