Product Operations Specialist - Flights
July 3
Description
• Investigate and solve high-impact problems • Monitor health of booking service providers • Recommend solutions and support new content launches • Test product launches and troubleshoot with providers • Work with stakeholders to strategize solutions • Document reported bugs and test fixes
Requirements
• Passion for Hopper's mission • Excellent judgment and ability to make quick decisions • Resilient attitude and ability to adapt to changes • Drive to work autonomously and find solutions • Exceptional ability to grasp complex systems • Strong organizational skills
Benefits
• Be a subject matter expert in navigating booking environments • Own portions of operation health measurement, alerting, and incident reporting • Serve as an incident manager for high-impact issues • Liaison with vendor partners to strategize solutions • Set requirements for new product launches • Maintain high-quality documentation • Flex to support operational tasks
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