Customer-obsessed, idea-driven & ever-growing web hosting company. Building the culture people love to work in!
Web Hosting • VPS Servers • Domain Registration
501 - 1000
July 25
Customer-obsessed, idea-driven & ever-growing web hosting company. Building the culture people love to work in!
Web Hosting • VPS Servers • Domain Registration
501 - 1000
• Fully drive recruitment for the Customer Success (CS) Department, hiring mainly IT CS Specialists, QAs, Team Leads both external and internally. • Review CVs, assess technical tasks, hold behavioral interviews, schedule CS Hiring Manager interviews and send offer letters. • Source potential candidates through pitching, job board postings, internal referrals, online events like career fairs, and by partnering with Employer Branding to engage local social media influencers and universities. • Partner with CS hiring managers to understand staffing needs, supporting current and future team visions. • Coordinate pre-boarding tasks and follow-up with new CS hires to ensure their success. • Support in offboarding decisions and separation calls. • Keep our CS People Team information and tracking systems up-to-date, as well as contribute to process improvements. • Follow-up with CS management on their team’s retention strategies, contributing where needed to ensure key players’ well-being, recognition and growth. • Contribute to team and department-level OKR initiatives, expanding your impact beyond hiring scope.
• You are passionate about recruitment: finding and hiring the best talent. • You have at least 2 years of hands-on experience as a recruiter who ensures an efficient, smooth, and positive hiring process for candidates and hiring managers (experience in hiring for CS roles is a plus!). • You have strong market insights on attraction and recruitment strategies that make you an independent player in finding solutions to hire the best talent. • You are an owner who takes action, has a strong can-do attitude and inspires others to achieve greatness together. • You are a critical thinker who uses data to identify areas for improvement and propose effective solutions. • You work well in a fast-paced, dynamic environment and thrive in a collaborative team setting. • You are comfortable navigating uncertain or unclear scenarios, finding your way through them with your team. • You never stop learning and investing in your professional growth. • You are fluent in English to work on a global team. • You are available 40h/week.
• A competitive compensation through a Freelancer contract within a range from 700 USD to 900 USD (depends on your experience) • A 100% remote opportunity. • 20 days of paid suspension days per year. • An inspiring culture with people who act by our 10 principles. • A supportive and experienced team of Talent Acquisition and Retention Specialists eager to learn from you, share knowledge, and grow together. • Loads of possibilities and tools for your personal growth: access to ebooks and audiobook platforms, training courses, conferences, and more. • Estimated start date: as soon as possible!
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