HR Force International Private Limited
HR Force International Private Limited is a company specializing in remote recruitment and human resource management services. They provide businesses with dedicated development teams, IT staff augmentation, and comprehensive talent acquisition solutions across multiple regions worldwide. HR Force excels in delivering customized HR policies, employee training programs, and seamless recruitment processes that comply with global regulations. With over 10 years of experience and coverage in more than 7 countries, they empower companies by enhancing in-house business capabilities and driving innovation through expert hiring solutions.
Vice President - Customer Success
February 26
HR Force International Private Limited
HR Force International Private Limited is a company specializing in remote recruitment and human resource management services. They provide businesses with dedicated development teams, IT staff augmentation, and comprehensive talent acquisition solutions across multiple regions worldwide. HR Force excels in delivering customized HR policies, employee training programs, and seamless recruitment processes that comply with global regulations. With over 10 years of experience and coverage in more than 7 countries, they empower companies by enhancing in-house business capabilities and driving innovation through expert hiring solutions.
📋 Description
• Are you a passionate leader with a talent for turning great customer experiences into lasting partnerships? We’re looking for a VP of Customer Success to lead and inspire a team dedicated to exceeding customer expectations, ensuring seamless interactions, and driving long-term success. • Lead with Impact: Oversee the Customer Success team, ensuring they are equipped, motivated, and empowered to deliver outstanding experiences that drive loyalty and retention. • Cultivate Relationships: Foster strong, long-term relationships with our customers, becoming a trusted advisor and ensuring their needs are met at every stage of the journey. • Solve & Support: Act as a problem-solver and conflict resolution expert, navigating challenges and turning them into opportunities for growth. • Engage & Delight: Utilize CRM tools like Salesforce and HubSpot to manage customer journeys, track satisfaction metrics, and continuously improve engagement strategies. • Multitask & Manage: Balance multiple priorities and lead a high-performing team in a fast-paced, dynamic environment, all while keeping a laser focus on results. • Deliver Results: Drive customer satisfaction through proactive service, constantly striving to exceed KPIs and success metrics.
🎯 Requirements
• 10+ years of experience in Customer Success, Account Management, or a related role in Fintech, Regtech, or SaaS. • Proven experience scaling customer success teams and driving retention & revenue growth. • Strong understanding of financial services, regulatory compliance, and risk management in fintech/regtech. • Excellent communication and stakeholder management skills, with experience handling enterprise customers. • Data-driven mindset with experience in customer health metrics and NPS/CSAT programs. • Experience with customer success platforms (e.g., Gainsight, Totango) and CRM tools (e.g., Salesforce, HubSpot). • Strategic thinker with a passion for customer advocacy and experience in C-level relationship management.
Apply NowDiscover 100,000+ Remote Jobs!
Wall of Love
Frequently asked questions
We use powerful scraping tech to scan the internet for thousands of remote jobs daily. It operates 24/7 and costs us to operate, so we charge for access to keep the site running.
Of course! You can cancel your subscription at any time with no hidden fees or penalties. Once canceled, you’ll still have access until the end of your current billing period.
Other job boards only have jobs from companies that pay to post. This means that you miss out on jobs from companies that don't want to pay. On the other hand, Remote Rocketship scrapes the internet for jobs and doesn't accept payments from companies. This means we have thousands more jobs!
New jobs are constantly being posted. We check each company website every day to ensure we have the most up-to-date job listings.
Yes! We’re always looking to expand our listings and appreciate any suggestions from our community. Just send an email to Lior@remoterocketship.com. I read every request.
Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.