Associate Customer Success Manager
10 hours ago
🇨🇴 Colombia – Remote
💵 $104M - $156M / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
🏆 Customer Success
🚫👨🎓 No degree required
Description
• If your idea of Customer Success is rooted in an intrinsic motivation to help others find solutions to their challenges, we should talk. • Our team aims to drive an exceptional experience and sustained value for HubSpot customers through building trust and consulting on the HubSpot software. • You will execute on responsibilities to work collaboratively in a team of CSMs managing a shared install base of customers. • Engage customers via strategy calls, driving product value and usage. • Partner with internal teams to maintain and grow customer investment across HubSpot's platform.
Requirements
• Between 1-3 years of experience in roles as a Customer Success Manager. • Excellent problem solving and critical thinking skills • Aptitude for learning software • Prior experience in a customer service or consulting role • Ability to manage multiple priorities while maintaining strict attention to details • Strong communication skills and the ability to effectively drive a phone conversation • The ability to thrive in a fast-paced environment • A verifiable track record of consistently meeting and exceeding goals • Speak English and Spanish fluently
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