Director of User Experience - Internal Systems

November 8

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HubSpot

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inbound marketing • marketing • internet marketing • online marketing • web marketing

1001 - 5000

Description

• The HubSpot Product team is passionate about helping small and medium-sized businesses grow better by building a CRM platform that helps them market, sell, and support their customers and teams. • Our Flywheel Product Line is looking for an experienced UX Design Leader to help us scale. • The Director of UX will be responsible for making HubSpot’s company goals a reality by building enterprise grade tooling to scale HubSpot’s internal customer-focused organizations and external partner experience. • The group is laser-focused on creating system experiences that enable HubSpotters to spin our flywheel faster.

Requirements

• Extensive GTM knowledge and experience working directly with Internal GTM teams, ideally in a B2B SaaS environment. • Experience leading teams of Managers and Individual Contributors in high complexity, multi-segment platform environments. • Excellent communication, presentation and relationship building skills. • Ability to influence at all levels. • A drive to understand customer needs deeply and truly solve for their problems. • A passion for growing healthy teams and leaders, cultivating psychological safety, and facilitating tough conversations that help people grow. • This role requires significant collaboration with teammates in both the US and Europe, so the successful candidate must be amenable to doing occasional evening meetings (usually between 5pm and 7pm), and traveling to the US for a week at a time two to four times a year.