Operations and E-Commerce Manager

6 days ago

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Description

• Looking for Filipino (Philippines-based) candidates. • As the Operations Manager, you will be pivotal in executing and optimizing projects that align with the company’s growth goals and uphold our unique company culture. • Reporting to the COO, you’ll take strategic objectives and translate them into efficient, well-coordinated projects. • This role requires a blend of leadership and execution skills, as you’ll be responsible for ensuring high standards, meeting KPIs, and driving projects forward through direct involvement. • You’ll need to excel both in oversight and in hands-on contributions, fostering accountability and relentless improvement within the team. • Execute and optimize operational projects aligned with company growth objectives. • Manage and set up KPI systems, feedback loops, and accountability measures. • Oversee cross-functional project timelines, coordinating with global teams. • Utilize Shopify, Google Workspace, and project management tools to streamline operations. • Serve as a cultural ambassador, embedding the company’s values in project teams.

Requirements

• 5+ years in operations or project management, within a high-growth D2C e-commerce, tech, or consulting sectors. • Bachelor’s degree in Business Administration, Operations Management, or a related field. An MBA is a plus. • Strong expertise in agile project management and experience with global teams across multiple time zones. • Ability to manage and execute complex projects while ensuring precise adherence to timelines and high standards. • Familiarity with the Shopify ecosystem, Google Workspace, Notion, and project management tools (e.g., Asana, Trello). • Proficiency in setting up and maintaining KPI systems and feedback loops to drive accountability and transparency. • Exceptional communicator with a clear, straightforward style that aligns with the company’s efficiency-focused, ego-free communication culture. • High adaptability and resilience, thriving in a high-intensity, results-driven environment. • Strong sense of ownership and accountability; willing to take responsibility for outcomes and make decisions under pressure. • Proactive and resourceful with a problem-solving mindset, ready to optimize processes and suggest improvements as needed. • Commitment to company’s values of continuous learning, resourcefulness, and a bold approach to innovation. • Embraces company’s “bootstrapper DNA,” consistently looking for efficient ways to achieve high-impact results with lean resources. • Ability to act as a cultural ambassador, sharing and instilling company’s unique values across teams.