SOC Analyst

September 23

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Enterprise IT Consulting • Public Cloud Infrastructure • Enterprise Networks • Hybrid IT Architecture • IT Security

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Description

• Monitor, analyze, and respond to security alerts and SOC notifications. • Execute playbooks and implement mitigations using SOC tools and technologies. • Collaborate with team members on SOC process, procedure, and service/platform improvements. • Handle tasks and responsibilities assigned through the ticketing system. • Review security alerts and take protective steps. • Monitor security systems and tools such as SIEM. • Respond to client tickets and security requests. • Perform security monitoring and incident response as part of the SOC. • Engage in technical problem solving across multiple technologies. • Follow detailed operational processes for analyzing and advancing security incident remediation. • Contribute to the knowledge base and SOC alert playbooks. • Develop and refine SOC processes and procedures. • Participate in SOC working groups and organizational collaborations.

Requirements

• Eagerness to learn about cybersecurity threats, news, and trends. • Willingness to accept and implement detailed feedback and suggestions. • Ability to work in challenging cybersecurity environments. • Exceptional customer focus and commitment to providing 'white glove' customer service. • Excellent organizational skills and attention to detail. • Strong communication skills, both written and oral. • Understanding of monitoring, analyzing, and triaging security events using a SIEM. • Ability to work independently, prioritize tasks, and escalate issues when necessary. • Knowledge of basic malware analysis during incident response investigations. • Participate in use case development, validation, and quality assurance efforts.