Hyland
Hyland is a company that provides a collaborative community platform for its customers and partners, offering access to resources such as products, solutions, and updates. The platform enables users to share feedback, ask questions, and connect with each other, fostering operational knowledge and organizational value. Hyland Community aims to enhance user experience by facilitating interaction between experts and community members.
Capture • Content Management • Business Process Automation • Case Management • Customer Communications Management
Business Intelligence Analyst
March 21
Hyland
Hyland is a company that provides a collaborative community platform for its customers and partners, offering access to resources such as products, solutions, and updates. The platform enables users to share feedback, ask questions, and connect with each other, fostering operational knowledge and organizational value. Hyland Community aims to enhance user experience by facilitating interaction between experts and community members.
Capture • Content Management • Business Process Automation • Case Management • Customer Communications Management
📋 Description
• The Business Intelligence Analyst is responsible for understanding business/department needs and goals and creating data-driven analysis and insight to support management decisions. • Provide data and reporting for analyses on relating to business needs gathered from key internal business stakeholders. • Create and analyze monthly executive management reports • Query data warehouses and create standard ad hoc reports for end users using spreadsheets, macros, and reporting writing tools • Provide end user training. • Provide training and guidance on how to interpret and apply data • Perform and analyze data integrity audits • Collaborate with key stakeholders to determine requirements and participate projects that generated required intelligence with general oversight • Assist with training new analysts on internal processes, data warehouse use, reporting and data infrastructure • Administer reporting portal including page design, security, report libraries, and content additions, revisions and deletions
🎯 Requirements
• Bachelor’s Degree • Experience as a Data Analyst • Experience with Data Platforms (Microsoft Fabric or Snowflake • Good Microsoft Excel skills • Microsoft Windows and Office Proficient • Good oral and written communication skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact • Good organizational, multi-tasking, time management skills, critical thinking and problem solving skills • Good collaboration skills, applied successfully within team as well as other areas • Good attention to detail, facilitation and project management skills • Good ability to summarize large quantities of information into actionable insight • Self-motivated with the ability to complete projects in a timely manner • Good ability to thrive in a fast paced, deadline driven environment • Good ability to influence, motivate and mobilize team members and business partners • Good ability to handle sensitive information with discretion and tact • Good ability to establish rapport and gain the trust of others; effective at gaining consensus • Good ability to work independently and in a team environment • Good knowledge of systems administration • Good knowledge of reporting tools • Good knowledge of data warehousing technologies and SQL server • Up to 5% travel time required
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