Data Analyst 3

April 6

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Hyland

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Hyland is a company that provides a collaborative community platform for its customers and partners, offering access to resources such as products, solutions, and updates. The platform enables users to share feedback, ask questions, and connect with each other, fostering operational knowledge and organizational value. Hyland Community aims to enhance user experience by facilitating interaction between experts and community members.

Capture • Content Management • Business Process Automation • Case Management • Customer Communications Management

1001 - 5000 employees

🤝 B2B

☁️ SaaS

🏢 Enterprise

📋 Description

• Lead large, complex analyses where information about business trends and issues are gathered from key internal business stakeholders and best practice guidance is provided. • Develop and maintain executive level dashboards that enable the business to answer complex business questions and provide actionable insights and reports to enable business stakeholders to track critical KPIs. • Lead improvements to our analytics capabilities, operational processes, and collaboration with other teams. • Deliver actionable business recommendations through analyses and data storytelling via clear, concise and effective presentations. • Report on findings and make recommendations; summarize analyses into clear, concise and effective presentations; deliver content as necessary. • Perform data integrity audits; evaluate and propose recommendations on methods and procedures for managing data. • Compose internal documentation that details processes and findings. • Monitor industry statistics and follow market trends. • Provide training and guidance on how to interpret and apply data. • Identify and improve internal efficiencies and grow knowledge of the team; remain current on best practices and market trends. • Operate as a trusted advisor on issues and trends; provide general consulting services leveraging expertise and significant best practice knowledge. • May provide guidance to other team members. • Contribute to the team's general knowledge base and ongoing professional development. • Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland’s Information Systems Security Policy.

🎯 Requirements

• Bachelor's degree or equivalent experience (preferably in Mathematics, Statistics, Data Science, Economics, Engineering or a related technical field) • Microsoft PowerBI Analyst Certification • Min. 5 years experience as a Data Analyst • Ability to thrive in fast-paced, deadline-driven environment • Ability to work independently or as a team. • Strong analytical skills with the ability to make meaningful recommendations that will inform our business strategy based on data analysis. • Advanced Microsoft Excel skills. • Proficiency in SQL and/or programming languages such as Python, Apache Spark or R desired. • Expertise manipulating large data sets, interpreting data trends, connecting data sources, and using visualization tools to tell a story with data. • Knowledge of data warehousing technologies and SQL server. • Experience building data pipelines and analyzing large datasets are a plus. • Highly organized and experienced at successfully multi-tasking • Strong project management skills • Excellent oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact • Excellent critical thinking and problem solving skills • Strong collaborative skills, applied successfully within team as well as with other areas • Demonstrated ability to develop and use engaging, informative and compelling presentation methodologies appropriate for Executive audiences • Demonstrated ability to articulate complex topics both verbally and in writing to diverse audiences • Strong business and technology acumen. • SaaS experience is a plus.

🏖️ Benefits

• development budget (used for certifications, conferences etc..) • tuition assistance program • 4,000+ self-paced online courses • instructor-led webinars • mentorship programs • structured on-boarding experience full of trainings • dedicated Learning & Development department supporting our employees. • cutting edge technologies • constant modernization efforts • dynamic and innovative environment • dedicated R&D Education Services department to help you grow. • flexible work environment and working hours • possibility to work from home • private medical healthcare • life insurance • gym reimbursement • psychologist & dietician consultation • wellness manager care • constant wellbeing programs • Volunteer time off (12h/year) • Hylanders for Hylanders relief found • Mission fit giving • Dolars-for-doers matching gift programs. • employee resource groups • inclusion benefits and policies • snacks and beverages • employee referral program • Christmas, birthday, baby gifts • constant incentives • employee programs